[{"id":"77021","title":"HDT63383 - Gavin Jones - Flat 1 Egmont House, 114-118 Shaftesbury Avenue","start":"2026-05-08 09:00:00","end":"2026-05-08 11:00:00","url":"ticket-summary.php?ticket-id=62298","allDay":"","color":"#669900","ticket_access_confirmed":1,"display":null,"description":"Flat 1 Egmont House, 114-118 Shaftesbury AvenueRestrictors & cleats

18\/03\/2026 11:21 (System)<\/b>Ticket Created<\/p>

18\/03\/2026 11:22 (carly)<\/b>Access requested Monday 23rd March 9am.<\/p>

18\/03\/2026 12:05 (carly)<\/b>Confirmed for Monday 23rd March between 12-1pm.Awaiting access details.<\/p>

18\/03\/2026 15:49 (jane)<\/b>Keys for access on Monday 23rd March between 12-1pm.<\/p>

25\/03\/2026 10:43 (gavin)<\/b>5 restrictors (2.5 packs pairs)2 corded restrictors5 cleatsSensing links to jane to order<\/p>

25\/03\/2026 11:44 (jane)<\/b>Restrictors and cleats on order - 3 day lead-time <\/p>

15\/04\/2026 12:07 (carly)<\/b>Parts now in, requested access Friday 17th April 11am.<\/p>

15\/04\/2026 13:20 (jane)<\/b>Client wanted a date for next week, requested late morning on Tuesday 21st April <\/p>

20\/04\/2026 16:09 (carly)<\/b>Confirmed access with management keys.<\/p>

20\/04\/2026 16:11 (carly)<\/b>Ignore below note, still awaiting confirmation.Follow up email sent.<\/p>

20\/04\/2026 16:28 (carly)<\/b>Access now requested Monday 27th April 9am.<\/p>

24\/04\/2026 10:15 (carly)<\/b>Access now requested Tuesday 28th April 9am.<\/p>

27\/04\/2026 11:06 (carly)<\/b>Follow up email sent requesting access.<\/p>

28\/04\/2026 11:24 (carly)<\/b>Access now requested Wednesday 29th April 9am.<\/p>

29\/04\/2026 09:21 (jane)<\/b>Called Lilian she is waiting on a date from the tenant when we can access <\/p>"},{"id":"77022","title":"HDT63384 - Gavin Jones - Flat 3 Nassau House, 120-124 Shaftesbury Avenue","start":"2026-05-02 12:00:00","end":"2026-05-02 14:00:00","url":"ticket-summary.php?ticket-id=62299","allDay":"","color":"#669900","ticket_access_confirmed":1,"display":null,"description":"Flat 3 Nassau House, 120-124 Shaftesbury AvenueRestrictors & cleats

18\/03\/2026 11:34 (System)<\/b>Ticket Created<\/p>

18\/03\/2026 11:35 (carly)<\/b>Access requested Monday 23rd March 11am.<\/p>

18\/03\/2026 12:01 (carly)<\/b>Confirmed, please use keys for access.<\/p>

25\/03\/2026 10:41 (gavin)<\/b>12 window restrictors needed (6 packs pairs)10 cleatsSending links to Jane to order<\/p>

25\/03\/2026 11:45 (jane)<\/b>Restrictors and blind cleats on order - 3 day lead-time <\/p>

15\/04\/2026 12:43 (carly)<\/b>Access requested Friday 17th April at 1pm.<\/p>

17\/04\/2026 10:00 (carly)<\/b>Leave until further notice as per Lilian.<\/p>"},{"id":"77027","title":"HDT63387 - Gavin Jones - Flat 3, 79 St Martins Lane","start":"2026-05-02 08:30:00","end":"2026-05-02 10:30:00","url":"ticket-summary.php?ticket-id=62302","allDay":"","color":"#669900","ticket_access_confirmed":1,"display":null,"description":"Flat 3, 79 St Martins LaneVarious Issues

18\/03\/2026 12:19 (System)<\/b>Ticket Created<\/p>

18\/03\/2026 12:50 (carly)<\/b>Access requested Monday 23rd March 9am.<\/p>

20\/03\/2026 11:47 (carly)<\/b>Follow up email sent requesting access.<\/p>

23\/03\/2026 11:39 (carly)<\/b>Follow up email sent asking when access would be possible.<\/p>

23\/03\/2026 14:56 (carly)<\/b>Access now requested Wednesday 25th March 9am.<\/p>

30\/03\/2026 14:32 (carly)<\/b>Access now requested for Wednesday 1st April 11am.<\/p>

31\/03\/2026 09:53 (carly)<\/b>Follow up email sent requesting access.<\/p>

13\/04\/2026 14:56 (carly)<\/b>Access requested Thursday 16th April 11am.<\/p>

15\/04\/2026 10:18 (carly)<\/b>Follow up email sent requesting access Thursday 16th April 11am.<\/p>

17\/04\/2026 10:48 (carly)<\/b>Access now requested Wednesday 22nd April 11am.<\/p>

21\/04\/2026 15:52 (jane)<\/b>Chased access for Wednesday 22nd April 11am.<\/p>

22\/04\/2026 10:09 (jane)<\/b>Note from client :This is a funny one as something is going on with this tenant & the client.I think they want him out, not quite sure, but it took me a long time to gain access to do my Annual Inspection.I'll pressure him again & get back to you.<\/p>"},{"id":"77153","title":"HDT63463 - Gavin Jones - 94 Shaftesbury Avenue ","start":"2026-05-02 16:30:00","end":"2026-05-02 18:30:00","url":"ticket-summary.php?ticket-id=62378","allDay":"","color":"#669900","ticket_access_confirmed":1,"display":null,"description":"94 Shaftesbury Avenue MDR\/MDR\/17502 - Enabling Works for Cadent.

24\/03\/2026 15:59 (jane)<\/b>For Thursday 26th March, keys for access Can this be completed by Thursday ready for Cadent.<\/p>

26\/03\/2026 15:11 (gavin)<\/b>Removed Tiling and boxing under boilers in flats 1,2 and e<\/p>

27\/03\/2026 07:04 (jane)<\/b>Enabling works completed, once Cadent have attended, to reinstate <\/p>"},{"id":"77400","title":"HDT63676 - Gavin Jones - 7a Langley Street ","start":"2026-05-01 07:00:00","end":"2026-05-01 09:00:00","url":"ticket-summary.php?ticket-id=62591","allDay":"","color":"#669900","ticket_access_confirmed":1,"display":null,"description":"7a Langley Street MDR\/MDR\/17585 - Waste removal

20\/04\/2026 14:28 (carly)<\/b>Confirmed for Friday 24th April 7am.<\/p>

24\/04\/2026 09:29 (travis)<\/b>Rubbish clearance disposal.<\/p>

28\/04\/2026 16:04 (jane)<\/b>Advised client we can re-attend early Friday morning 1st May <\/p>

28\/04\/2026 16:27 (jane)<\/b>Confirmed for early Friday morning 1st May <\/p>"},{"id":"77435","title":"HDT63374 - Gavin Jones - Flat 6, 35 Catherine Street","start":"2026-05-06 09:00:00","end":"2026-05-06 11:00:00","url":"ticket-summary.php?ticket-id=62289","allDay":"","color":"#669900","ticket_access_confirmed":1,"display":null,"description":"Flat 6, 35 Catherine StreetVarious Works

18\/03\/2026 09:59 (System)<\/b>Ticket Created<\/p>

18\/03\/2026 10:03 (carly)<\/b>Access requested today Wednesday 18th March between 1-3pm.<\/p>

18\/03\/2026 10:11 (carly)<\/b>Tenant has requested Friday 20th March 12pm.<\/p>

18\/03\/2026 10:19 (carly)<\/b>Tenant home for access.<\/p>

20\/03\/2026 13:08 (gavin)<\/b>Cupboard door needs replacing 500mm doorDoor closure on front door that is set to max close cannot be adjusted as screw burred so no adjustment. I have sent email with link to replacementKitchen worktops have blown due to water damage. Worktop needs replacing but Tennant stated that they are just making aware that is has happenedBoiler loosing pressure every few weeks. Can we have plumber attend to check radiators. I checked all and found no leaks etc<\/p>

20\/03\/2026 16:35 (jane)<\/b>Office ordering door closer and new door <\/p>

26\/03\/2026 13:14 (jane)<\/b>Perko door closer on order - 2 day lead-time Awaiting measurements for the cupboard door from engineer <\/p>

15\/04\/2026 12:41 (carly)<\/b>Parts now arrived.Access requested Monday 20th April 11am.<\/p>

15\/04\/2026 15:09 (jane)<\/b>Kitchen door expected to be delivered on 30th April <\/p>

16\/04\/2026 11:36 (jane)<\/b>Confirmed for Monday 20th April 11am, use keys if tenant is not home <\/p>

20\/04\/2026 14:57 (gavin)<\/b>Fit new door closure to front door<\/p>

23\/04\/2026 09:38 (jane)<\/b>Kitchen door expected to be delivered on 30th April<\/p>"},{"id":"77446","title":"HDT63700 - Gavin Jones - 7 Ironmonger Lane ","start":"2026-04-29 14:00:00","end":"2026-04-29 16:00:00","url":"ticket-summary.php?ticket-id=62615","allDay":"","color":"#669900","ticket_access_confirmed":1,"display":null,"description":"7 Ironmonger Lane To organise a van to collect items from 7 Ironmonger Lane and deliver to 20-22 Shelton Street

21\/04\/2026 14:48 (System)<\/b>Ticket Created<\/p>

21\/04\/2026 14:49 (jane)<\/b>To come out of Lynne's budget <\/p>

21\/04\/2026 14:58 (jane)<\/b>Advised we can attend early Wednesday morning 22nd April, waiting on access <\/p>

22\/04\/2026 10:21 (travis)<\/b>Furniture removals\/delivery.<\/p>

22\/04\/2026 10:40 (roy)<\/b>Assist Travis<\/p>

22\/04\/2026 15:29 (jane)<\/b>For Wednesday afternoon 29th April to move the items to the City from Shelton Street and load sofa into van from the city and then Thursday morning 30th April deliver the sofa to Shelton Street <\/p>"},{"id":"77476","title":"HDT63732 - Gavin Jones - Flat 5, Beak Street","start":"2026-04-28 13:00:00","end":"2026-04-28 15:00:00","url":"ticket-summary.php?ticket-id=62647","allDay":"","color":"#669900","ticket_access_confirmed":1,"display":null,"description":"Flat 5, Beak StreetA piece of the faucet has come off in the bathroom; it's still working but needs replacement

27\/04\/2026 11:02 (System)<\/b>Ticket Created<\/p>

27\/04\/2026 11:03 (carly)<\/b>Access requested Tuesday 28th April between 12-2pm.<\/p>

27\/04\/2026 14:34 (carly)<\/b>Confirmed, tenant home for access.<\/p>"}]