[{"id":"77024","title":"HDT63385 - Jack Seymour - Flat 1, 13 New Row ","start":"2026-04-21 09:00:00","end":"2026-04-21 11:00:00","url":"ticket-summary.php?ticket-id=62300","allDay":"","color":"#669900","ticket_access_confirmed":1,"display":null,"description":"Flat 1, 13 New Row Various Issues18\/03\/2026 11:39 (System)<\/b>Ticket Created<\/p>
18\/03\/2026 11:41 (carly)<\/b>Client has requested Monday 23rd.<\/p>
23\/03\/2026 13:12 (carly)<\/b>Engineers unable to gain access, have requested alternative dates.<\/p>
14\/04\/2026 11:05 (carly)<\/b>Access requested for Jack Tuesday 21st April late morning.Access requested for Mike K Thursday 23rd April 11am.<\/p>
22\/04\/2026 12:09 (carly)<\/b>Follow up email sent requesting access.<\/p>
22\/04\/2026 14:23 (jane)<\/b>Keys for access at 11am on Thursday 23rd April <\/p>
22\/04\/2026 15:09 (jane)<\/b>Client speaking to tenant to see if we can access via keys on Thursday at 11am <\/p>"},{"id":"77042","title":"HDT63402 - Jack Seymour - Flat 4 18 Monmouth Street, Seven Dials","start":"2026-05-13 09:00:00","end":"2026-05-13 16:00:00","url":"ticket-summary.php?ticket-id=62317","allDay":"","color":"#669900","ticket_access_confirmed":1,"display":null,"description":"Flat 4 18 Monmouth Street, Seven DialsMDR\/JH\/17457 - Water damage redecoration and replacement of mains power smoke alarm
18\/03\/2026 16:51 (jane)<\/b>To arrange access through Kevin BlakebroughKevin.Blakebrough@cbre.com<\/p>
23\/03\/2026 16:18 (carly)<\/b>Requested access for Jack on Thursday 26th March.<\/p>
25\/03\/2026 09:54 (carly)<\/b>Follow up email sent requesting access.<\/p>
25\/03\/2026 10:15 (carly)<\/b>Tenant unavailable on Thursday 26th, they will come back and advise us of dates.<\/p>
14\/04\/2026 11:26 (carly)<\/b>Follow up email sent requesting access for Jack Tuesday 21st April.<\/p>
20\/04\/2026 10:29 (carly)<\/b>Now booked for Wednesday 13th May as requested by client.<\/p>
20\/04\/2026 11:58 (carly)<\/b>Tenant home for access.<\/p>"},{"id":"77044","title":"HDT63357 - Jack Seymour - 1-3 Horse & Dolphin Yard","start":"2026-04-20 07:00:00","end":"2026-04-20 09:00:00","url":"ticket-summary.php?ticket-id=62272","allDay":"","color":"#669900","ticket_access_confirmed":1,"display":null,"description":"1-3 Horse & Dolphin Yard1 -2 H&D Yard - making good of the holes that have been made.
16\/03\/2026 14:48 (System)<\/b>Ticket Created<\/p>
16\/03\/2026 14:48 (carly)<\/b>Access requested Wednesday 18th March 8am<\/p>
17\/03\/2026 12:59 (carly)<\/b>Follow up email sent requesting access.<\/p>
17\/03\/2026 13:02 (carly)<\/b>Confirmed for Wednesday 18th March.<\/p>
18\/03\/2026 12:59 (gavin)<\/b>Filled all holes in common partsDecorator will need to attend to paint<\/p>
14\/04\/2026 09:59 (carly)<\/b>Access requested week commencing 20th April<\/p>"},{"id":"77096","title":"HDT63445 - Jack Seymour - Flat 3 Egmont House, 114-118 Shaftesbury Avenue","start":"2026-04-16 09:00:00","end":"2026-04-16 11:00:00","url":"ticket-summary.php?ticket-id=62360","allDay":"","color":"#669900","ticket_access_confirmed":1,"display":null,"description":"Flat 3 Egmont House, 114-118 Shaftesbury Avenue Crack across Kitchen ceiling
23\/03\/2026 11:22 (System)<\/b>Ticket Created<\/p>
23\/03\/2026 11:23 (carly)<\/b>Confirmed for Thursday 16th April.<\/p>"},{"id":"77342","title":"HDT63453 - Jack Seymour - Flat 3, 77-78 St Martins Lane","start":"2026-04-28 11:00:00","end":"2026-04-28 13:00:00","url":"ticket-summary.php?ticket-id=62368","allDay":"","color":"#669900","ticket_access_confirmed":1,"display":null,"description":"Flat 3, 77-78 St Martins LaneVarious Issues
24\/03\/2026 10:18 (System)<\/b>Ticket Created<\/p>
24\/03\/2026 10:20 (carly)<\/b>Tenant home for access.<\/p>
24\/03\/2026 14:54 (roy)<\/b>Zone valve faulty and heating constantly on from the hot water.20-20 needed for secondary glazingRepair Aid needed for dishwasher. Cleaned filter but not washing properly Sash windows need a lot of filla and painting.At least 4 hrs for sash window<\/p>
25\/03\/2026 10:24 (carly)<\/b>Access requested for Jack Thursday 26th March late morning.<\/p>
25\/03\/2026 12:18 (carly)<\/b>Access for Mike K requested Thursday 26th March 9am.<\/p>
26\/03\/2026 09:31 (jane)<\/b>Tenant home for access this morning <\/p>
26\/03\/2026 09:39 (jane)<\/b>Requested access for Monday 30th March, between 12 and 6pm for Repair Aid to attend to the dishwasher <\/p>
26\/03\/2026 11:12 (jane)<\/b>Decorator reported back that the bedroom window frame is rotten and requires repairs.<\/p>
27\/03\/2026 11:21 (carly)<\/b>Confirmed for repair aid on Monday 30th March.Keys for access.<\/p>
27\/03\/2026 14:44 (jack)<\/b>Done 210<\/p>
30\/03\/2026 08:44 (michaelk)<\/b>Attended site to investigate heating and hot water controls. Found the hws zone valve constantly driving open. We have altered the controls to suit, however we need to replace faulty items. I will forward a quote.2hrs labour 105<\/p>
30\/03\/2026 14:25 (roy)<\/b>With Repair Aid<\/p>
31\/03\/2026 11:31 (carly)<\/b>Twenty twenty have requested Monday 13th April, awaiting client response.<\/p>
07\/04\/2026 16:54 (jane)<\/b>Dishwasher was repaired, the drain pump, filter and spray arms were unblocked <\/p>
10\/04\/2026 09:33 (jane)<\/b>Confirmed for TwentyTwenty for Monday morning 13th April, tenant will provide access <\/p>
15\/04\/2026 11:11 (carly)<\/b>Jack is aware and will inform us of a date for next week.<\/p>
21\/04\/2026 11:06 (carly)<\/b>Access requested Tuesday 28th April between 11-1pm.<\/p>
22\/04\/2026 09:39 (carly)<\/b>Follow up email sent requesting access.<\/p>
22\/04\/2026 10:04 (carly)<\/b>Confirmed - tenant home for access.<\/p>"},{"id":"77375","title":"HDT63659 - Jack Seymour - Flat 10, 4-10 Tower Street ","start":"2026-04-29 09:00:00","end":"2026-04-29 12:00:00","url":"ticket-summary.php?ticket-id=62574","allDay":"","color":"#669900","ticket_access_confirmed":1,"display":null,"description":"Flat 10, 4-10 Tower Street MDR\/JH\/17533 - Making good and redecoration works
17\/04\/2026 09:32 (carly)<\/b>Jack is aware and will advise on dates.<\/p>
20\/04\/2026 12:01 (carly)<\/b>Access requested Wednesday 23rd and Thursday 24th April am.<\/p>
21\/04\/2026 16:47 (jane)<\/b>Requested access for 9am on Wednesday 29th and Thursday 30th April <\/p>"},{"id":"77416","title":"HDT63690 - Jack Seymour - Flat 3 , 77 St Martins Lane ","start":"2026-04-28 11:00:00","end":"2026-04-28 13:00:00","url":"ticket-summary.php?ticket-id=62605","allDay":"","color":"#669900","ticket_access_confirmed":1,"display":null,"description":"Flat 3 , 77 St Martins Lane Crack in the bathroom
21\/04\/2026 10:57 (System)<\/b>Ticket Created<\/p>
21\/04\/2026 11:03 (carly)<\/b>Access requested Tuesday 28th April between 11-1pm.<\/p>
22\/04\/2026 10:04 (carly)<\/b>Confirmed - tenant home for access.<\/p>"},{"id":"77425","title":"HDT63697 - Jack Seymour - Flat 5, 37-38 Gerrard Street ","start":"2026-04-30 11:00:00","end":"2026-04-30 13:00:00","url":"ticket-summary.php?ticket-id=62612","allDay":"","color":"#669900","ticket_access_confirmed":1,"display":null,"description":"Flat 5, 37-38 Gerrard Street Balcony door restrictors required
21\/04\/2026 12:13 (System)<\/b>Ticket Created<\/p>
21\/04\/2026 15:58 (jane)<\/b>Restrictors on order - 2 day lead-time <\/p>
24\/04\/2026 10:12 (carly)<\/b>Access requested Thursday 30th April am.<\/p>
27\/04\/2026 11:15 (carly)<\/b>Follow up sent requesting access.<\/p>
28\/04\/2026 09:58 (carly)<\/b>Follow up email sent requesting access.<\/p>"},{"id":"77481","title":"HDT63734 - Jack Seymour - Flat 1b, 68 Shaftesbury Avenue ","start":"2026-04-30 12:00:00","end":"2026-04-30 14:00:00","url":"ticket-summary.php?ticket-id=62649","allDay":"","color":"#669900","ticket_access_confirmed":1,"display":null,"description":"Flat 1b, 68 Shaftesbury Avenue Small scratch on door
27\/04\/2026 16:22 (System)<\/b>Ticket Created<\/p>
27\/04\/2026 16:23 (carly)<\/b>Confirmed, tenant home for access.<\/p>"},{"id":"77482","title":"HDT63735 - Jack Seymour - Flat 3, 66 Shaftesbury Avenue ","start":"2026-05-05 09:00:00","end":"2026-05-05 11:00:00","url":"ticket-summary.php?ticket-id=62650","allDay":"","color":"#669900","ticket_access_confirmed":1,"display":null,"description":"Flat 3, 66 Shaftesbury Avenue Redec water damage ceiling\/wall
27\/04\/2026 16:26 (System)<\/b>Ticket Created<\/p>
27\/04\/2026 16:27 (carly)<\/b>Confirmed Tuesday 5th May, awaiting access details.<\/p>"},{"id":"77483","title":"HDT63736 - Jack Seymour - Flat 1.1, 66 Shaftesbury Avenue ","start":"2026-05-05 11:00:00","end":"2026-05-05 13:00:00","url":"ticket-summary.php?ticket-id=62651","allDay":"","color":"#669900","ticket_access_confirmed":1,"display":null,"description":"Flat 1.1, 66 Shaftesbury Avenue Redec water damage ceiling\/wall
27\/04\/2026 16:28 (System)<\/b>Ticket Created<\/p>
27\/04\/2026 16:28 (carly)<\/b>Confirmed, awaiting access details.<\/p>"},{"id":"77484","title":"HDT63737 - Jack Seymour - Flat 5, 66 Shaftesbury Avenue ","start":"2026-05-05 13:00:00","end":"2026-05-05 15:00:00","url":"ticket-summary.php?ticket-id=62652","allDay":"","color":"#669900","ticket_access_confirmed":1,"display":null,"description":"Flat 5, 66 Shaftesbury Avenue Small damp by ensuite shower door
28\/04\/2026 09:29 (System)<\/b>Ticket Created<\/p>
28\/04\/2026 09:30 (carly)<\/b>Client has requested Tuesday 5th May.<\/p>"}]