[{"id":"76868","title":"HDT63259 - Michael Keenan (OCC) - Flat 4, 66 Shaftesbury Avenue ","start":"2026-06-02 09:00:00","end":"2026-06-02 11:00:00","url":"ticket-summary.php?ticket-id=62174","allDay":"","color":"#607d8b","ticket_access_confirmed":1,"description":"Flat 4, 66 Shaftesbury Avenue ITC's

09\/03\/2026 16:19 (System)<\/b>Ticket Created<\/p>

09\/03\/2026 16:20 (carly)<\/b>Lilian to attend.<\/p>"},{"id":"77074","title":"HDT63426 - Michael Keenan (OCC) - Flat 1, 62 Shaftesbury Avenue","start":"2026-04-29 09:00:00","end":"2026-04-29 15:30:00","url":"ticket-summary.php?ticket-id=62341","allDay":"","color":"#607d8b","ticket_access_confirmed":1,"description":"Flat 1, 62 Shaftesbury AvenueMDR\/JH\/17515 - Replacement actuators and valves to heating zones

24\/03\/2026 10:00 (carly)<\/b>Mike K will order parts.<\/p>

14\/04\/2026 10:53 (carly)<\/b>Access requested Friday 24th April 9am.<\/p>

14\/04\/2026 16:03 (jane)<\/b>Confirmed for Friday 24th April 9am, please use management keys <\/p>

22\/04\/2026 14:33 (jane)<\/b>Rescheduling for Wednesday 29th April at 9am <\/p>

22\/04\/2026 15:21 (jane)<\/b>Confirmed for access on Wednesday 29th April at 9am<\/p>"},{"id":"77276","title":"HDT63578 - Michael Keenan (OCC) - Flat 2, 21 Catherine Street","start":"2026-05-02 09:00:00","end":"2026-05-02 11:00:00","url":"ticket-summary.php?ticket-id=62493","allDay":"","color":"#607d8b","ticket_access_confirmed":1,"description":"Flat 2, 21 Catherine StreetList of works

09\/04\/2026 11:53 (System)<\/b>Ticket Created<\/p>

09\/04\/2026 11:54 (jane)<\/b>Requested access for Tuesday morning 14th April <\/p>

14\/04\/2026 10:41 (carly)<\/b>Access now requested Thursday 23rd April 9am.<\/p>

14\/04\/2026 15:36 (jane)<\/b>Confirmed for Thursday 23rd April 9am, please use management keys <\/p>

23\/04\/2026 15:47 (jack)<\/b>Done 190<\/p>

23\/04\/2026 17:55 (michaelk)<\/b>Attended site to investigate the reported shower issue. Connected a digital gauge and identified an issue with the cartridge. The cartridge was removed, measured and re-fitted so that a replacement could be quoted\/replaced. 2hrs labour 105<\/p>

24\/04\/2026 07:30 (jane)<\/b>Attended site to investigate the reported shower issue. Connected a digital gauge and identified an issue with the cartridge. The cartridge was removed, measured and re-fitted so that a replacement could be quoted\/replaced - Email Sent<\/b><\/p>"},{"id":"77312","title":"HDT63610 - Michael Keenan (OCC) - Townhouse, 26 Rupert Street ","start":"2026-05-01 12:00:00","end":"2026-05-01 14:00:00","url":"ticket-summary.php?ticket-id=62525","allDay":"","color":"#607d8b","ticket_access_confirmed":1,"description":"Townhouse, 26 Rupert Street To carry out full gas compliance and PAT testing.

13\/04\/2026 11:32 (System)<\/b>Ticket Created<\/p>

13\/04\/2026 11:33 (carly)<\/b>Access requested Tuesday 21st April 9am.<\/p>

14\/04\/2026 09:13 (carly)<\/b>Confirmed, awaiting access details.<\/p>

15\/04\/2026 09:37 (carly)<\/b>Now moved to Friday 1st May 12pm.<\/p>

15\/04\/2026 10:04 (carly)<\/b>Confirmed for Friday 1st May, awaiting access details.<\/p>"},{"id":"77318","title":"HDT63616 - Michael Keenan (OCC) - Flat 4.3, 28 Lisle Street","start":"2026-05-01 09:00:00","end":"2026-05-01 11:00:00","url":"ticket-summary.php?ticket-id=62531","allDay":"","color":"#607d8b","ticket_access_confirmed":1,"description":"Flat 4.3, 28 Lisle StreetTo carry out full gas compliance and PAT testing.

13\/04\/2026 13:15 (System)<\/b>Ticket Created<\/p>

13\/04\/2026 13:16 (carly)<\/b>Confirmed for Friday 1st May at 9am.Awaiting access details.<\/p>"},{"id":"77360","title":"HDT63647 - Michael Keenan (OCC) - Flat 5, 1a Marshall Street","start":"2026-05-05 09:00:00","end":"2026-05-05 11:00:00","url":"ticket-summary.php?ticket-id=62562","allDay":"","color":"#607d8b","ticket_access_confirmed":1,"description":"Flat 5, 1a Marshall StreetMDR\/JH\/17580 - Toilet flushing issue

24\/04\/2026 11:07 (carly)<\/b>Engineer now has all parts, access requested Tuesday 5th May 9am.<\/p>

29\/04\/2026 08:58 (jane)<\/b>Access confirmed for Tuesday 5th May 9am - use management keys <\/p>"},{"id":"77468","title":"HDT63724 - Michael Keenan (OCC) - Flat 4, Wellington Court ","start":"2026-05-01 14:00:00","end":"2026-05-01 16:00:00","url":"ticket-summary.php?ticket-id=62639","allDay":"","color":"#607d8b","ticket_access_confirmed":1,"description":"Flat 4, Wellington Court New element for water heater and check water pressure in en-suite bathroom

24\/04\/2026 11:46 (System)<\/b>Ticket Created<\/p>

24\/04\/2026 11:47 (jane)<\/b>Engineer is ordering the new element and will check the water pressure when he attends <\/p>"},{"id":"77477","title":"HDT63733 - Michael Keenan (OCC) - Flat 1.4, 16a Rupert Street ","start":"2026-04-29 16:00:00","end":"2026-04-29 18:00:00","url":"ticket-summary.php?ticket-id=62648","allDay":"","color":"#607d8b","ticket_access_confirmed":1,"description":"Flat 1.4, 16a Rupert Street Boiler issues

27\/04\/2026 16:08 (System)<\/b>Ticket Created<\/p>

27\/04\/2026 16:09 (carly)<\/b>Access requested Wednesday 29th April pm.<\/p>"},{"id":"77488","title":"HDT63741 - Michael Keenan (OCC) - Flat 8, 15 Slingsby Place","start":"2026-05-06 07:00:00","end":"2026-05-06 09:00:00","url":"ticket-summary.php?ticket-id=62656","allDay":"","color":"#607d8b","ticket_access_confirmed":1,"description":"Flat 8, 15 Slingsby PlaceMDR\/JH\/17599 - Repairs to boiler {"$binary":{"base64":""}}"},{"id":"77489","title":"HDT63742 - Michael Keenan (OCC) - Flat 3, 36-40 Rupert Street ","start":"2026-05-06 09:00:00","end":"2026-05-06 11:00:00","url":"ticket-summary.php?ticket-id=62657","allDay":"","color":"#607d8b","ticket_access_confirmed":1,"description":"Flat 3, 36-40 Rupert Street MDR\/JH\/17603 - Replacement heating parts {"$binary":{"base64":""}}"},{"id":"77490","title":"HDT63743 - Michael Keenan (OCC) - Flat 2, 36-40 Rupert Street ","start":"2026-05-06 13:00:00","end":"2026-05-06 15:00:00","url":"ticket-summary.php?ticket-id=62658","allDay":"","color":"#607d8b","ticket_access_confirmed":1,"description":"Flat 2, 36-40 Rupert Street MDR\/JH\/17602 - Replacement heating parts {"$binary":{"base64":""}}"},{"id":"77491","title":"HDT63744 - Michael Keenan (OCC) - Flat 3.02, 8a Gerrard Street","start":"2026-05-06 15:00:00","end":"2026-05-06 17:00:00","url":"ticket-summary.php?ticket-id=62659","allDay":"","color":"#607d8b","ticket_access_confirmed":1,"description":"Flat 3.02, 8a Gerrard StreetMDR\/JH\/17601 - Boiler repairs {"$binary":{"base64":""}}"},{"id":"77492","title":"HDT63745 - Michael Keenan (OCC) - Flat 10, Goodwins House, 55 -57 St Martins Lane","start":"2026-05-06 17:00:00","end":"2026-05-06 19:00:00","url":"ticket-summary.php?ticket-id=62660","allDay":"","color":"#607d8b","ticket_access_confirmed":1,"description":"Flat 10, Goodwins House, 55 -57 St Martins LaneMDR\/JH\/17598 - Supply and fit new wireless programmable thermostat.{"$binary":{"base64":""}}"},{"id":"425","title":"Michael Keenan (OCC) - CALL BACK FLAT 10 GOODWINS HOUSE ","start":"2016-12-02 09:00:00","end":"2016-12-02 10:00:00","type":"app","url":"#","allDay":"","color":"#607d8b","ticket_access_confirmed":1,"description":"CALL BACK FLAT 10 GOODWINS HOUSE "},{"id":"437","title":"Michael Keenan (OCC) - AT THE FARM","start":"2017-01-27 08:14:00","end":"2017-01-27 16:14:00","type":"app","url":"#","allDay":"","color":"#607d8b","ticket_access_confirmed":1,"description":"AT THE FARM"},{"id":"472","title":"Michael Keenan (OCC) - off ","start":"2017-03-16 08:00:00","end":"2017-03-16 17:00:00","type":"app","url":"#","allDay":"","color":"#607d8b","ticket_access_confirmed":1,"description":"off "},{"id":"474","title":"Michael Keenan (OCC) - off","start":"2017-03-17 08:00:00","end":"2017-03-17 17:30:00","type":"app","url":"#","allDay":"","color":"#607d8b","ticket_access_confirmed":1,"description":"off"},{"id":"475","title":"Michael Keenan (OCC) - off","start":"2017-03-20 08:00:00","end":"2017-03-20 17:30:00","type":"app","url":"#","allDay":"","color":"#607d8b","ticket_access_confirmed":1,"description":"off"},{"id":"565","title":"Michael Keenan (OCC) - booked out all day ","start":"2017-09-01 08:30:00","end":"2017-09-01 17:30:00","type":"app","url":"#","allDay":"","color":"#607d8b","ticket_access_confirmed":1,"description":"booked out all day "},{"id":"566","title":"Michael Keenan (OCC) - booked out all day ","start":"2017-09-01 07:00:00","end":"2017-09-01 07:30:00","type":"app","url":"#","allDay":"","color":"#607d8b","ticket_access_confirmed":1,"description":"booked out all day "},{"id":"578","title":"Michael Keenan (OCC) - with michael all day","start":"2019-02-20 07:53:00","end":"2019-02-20 17:53:00","type":"app","url":"#","allDay":"","color":"#607d8b","ticket_access_confirmed":1,"description":"with michael all day"},{"id":"579","title":"Michael Keenan (OCC) - with michael all day","start":"2019-02-20 07:53:00","end":"2019-02-20 17:53:00","type":"app","url":"#","allDay":"","color":"#607d8b","ticket_access_confirmed":1,"description":"with michael all day"},{"id":"580","title":"Michael Keenan (OCC) - with michael all day","start":"2019-02-20 07:53:00","end":"2019-02-20 17:53:00","type":"app","url":"#","allDay":"","color":"#607d8b","ticket_access_confirmed":1,"description":"with michael all day"},{"id":"598","title":"Michael Keenan (OCC) - flat 7 25 garrick street ","start":"2019-06-05 07:47:00","end":"2019-06-05 17:47:00","type":"app","url":"#","allDay":"","color":"#607d8b","ticket_access_confirmed":1,"description":"flat 7 25 garrick street "},{"id":"599","title":"Michael Keenan (OCC) - flat 7 25 garrick street ","start":"2019-06-05 07:17:00","end":"2019-06-05 07:47:00","type":"app","url":"#","allDay":"","color":"#607d8b","ticket_access_confirmed":1,"description":"flat 7 25 garrick street "},{"id":"600","title":"Michael Keenan (OCC) - flat 7 25 garrick street ","start":"2019-06-05 06:47:00","end":"2019-06-05 07:17:00","type":"app","url":"#","allDay":"","color":"#607d8b","ticket_access_confirmed":1,"description":"flat 7 25 garrick street "},{"id":"605","title":"Michael Keenan (OCC) - holiday ","start":"2019-07-08 15:35:00","end":"2019-07-19 15:36:00","type":"app","url":"#","allDay":"","color":"#607d8b","ticket_access_confirmed":1,"description":"holiday "},{"id":"606","title":"Michael Keenan (OCC) - holiday ","start":"2019-07-08 15:35:00","end":"2019-07-19 15:36:00","type":"app","url":"#","allDay":"","color":"#607d8b","ticket_access_confirmed":1,"description":"holiday "},{"id":"607","title":"Michael Keenan (OCC) - holiday ","start":"2019-07-08 15:35:00","end":"2019-07-19 15:36:00","type":"app","url":"#","allDay":"","color":"#607d8b","ticket_access_confirmed":1,"description":"holiday "},{"id":"608","title":"Michael Keenan (OCC) - holiday ","start":"2019-08-07 08:00:00","end":"2019-08-07 17:30:00","type":"app","url":"#","allDay":"","color":"#607d8b","ticket_access_confirmed":1,"description":"holiday "},{"id":"609","title":"Michael Keenan (OCC) - holiday ","start":"2019-08-08 08:00:00","end":"2019-08-08 17:30:00","type":"app","url":"#","allDay":"","color":"#607d8b","ticket_access_confirmed":1,"description":"holiday "},{"id":"610","title":"Michael Keenan (OCC) - holiday","start":"2019-08-09 08:00:00","end":"2019-08-09 17:30:00","type":"app","url":"#","allDay":"","color":"#607d8b","ticket_access_confirmed":1,"description":"holiday"},{"id":"611","title":"Michael Keenan (OCC) - HOLIDAY ALL WEEK ","start":"2019-08-12 07:30:00","end":"2019-08-12 19:00:00","type":"app","url":"#","allDay":"","color":"#607d8b","ticket_access_confirmed":1,"description":"HOLIDAY ALL WEEK "},{"id":"612","title":"Michael Keenan (OCC) - HOLIDAY ALL WEEK ","start":"2019-08-14 07:30:00","end":"2019-08-14 19:00:00","type":"app","url":"#","allDay":"","color":"#607d8b","ticket_access_confirmed":1,"description":"HOLIDAY ALL WEEK "},{"id":"613","title":"Michael Keenan (OCC) - HOLIDAY ALL WEEK ","start":"2019-08-13 07:30:00","end":"2019-08-13 19:00:00","type":"app","url":"#","allDay":"","color":"#607d8b","ticket_access_confirmed":1,"description":"HOLIDAY ALL WEEK "},{"id":"614","title":"Michael Keenan (OCC) - HOLIDAY ","start":"2019-08-15 08:00:00","end":"2019-08-15 17:30:00","type":"app","url":"#","allDay":"","color":"#607d8b","ticket_access_confirmed":1,"description":"HOLIDAY "},{"id":"615","title":"Michael Keenan (OCC) - HOLIDAY ","start":"2019-08-15 18:30:00","end":"2019-08-16 04:00:00","type":"app","url":"#","allDay":"","color":"#607d8b","ticket_access_confirmed":1,"description":"HOLIDAY "},{"id":"616","title":"Michael Keenan (OCC) - HOLIDAY ","start":"2019-08-16 08:00:00","end":"2019-08-16 17:30:00","type":"app","url":"#","allDay":"","color":"#607d8b","ticket_access_confirmed":1,"description":"HOLIDAY "},{"id":"627","title":"Michael Keenan (OCC) - holiday ","start":"2019-10-18 08:00:00","end":"2019-10-18 17:30:00","type":"app","url":"#","allDay":"","color":"#607d8b","ticket_access_confirmed":1,"description":"holiday "},{"id":"628","title":"Michael Keenan (OCC) - holiday ","start":"2019-10-24 07:30:00","end":"2019-10-24 17:00:00","type":"app","url":"#","allDay":"","color":"#607d8b","ticket_access_confirmed":1,"description":"holiday "},{"id":"629","title":"Michael Keenan (OCC) - holiday ","start":"2019-10-23 07:30:00","end":"2019-10-23 17:00:00","type":"app","url":"#","allDay":"","color":"#607d8b","ticket_access_confirmed":1,"description":"holiday "},{"id":"640","title":"Michael Keenan (OCC) - booked out ","start":"2020-01-13 08:00:00","end":"2020-01-13 17:30:00","type":"app","url":"#","allDay":"","color":"#607d8b","ticket_access_confirmed":1,"description":"booked out "},{"id":"641","title":"Michael Keenan (OCC) - ON HOLIDAY ","start":"2020-08-13 09:30:00","end":"2020-08-13 16:00:00","type":"app","url":"#","allDay":"","color":"#607d8b","ticket_access_confirmed":1,"description":"ON HOLIDAY "}]